FAQs

1. Mylar
2. Live in South Africa? Place and order with us
3. Hatched in Africa Offices
4. Freebie Club
5. Facebook & Social Media


1. What is MYLAR
* Mylar is an opalescence tissue that looks like cellophane. It is POLYESTER based and does not perforate with use as cellophane does.
* Use it in your embroidery to add sparkle.
* Embroidery where Mylar has been used can be washed, dried in a dryer and ironed.

2. SOUTH AFRICAN ORDERS
If you live in South Africa, you can place orders directly with us. Orders can be placed by phone, email or whatsapp.

General Inquiries: 013 282 8528 or admin-hatched@lantic.net
WhatsApp: 083 823 6598
Wholesale Inquiries: 012 660 1316 or hatched@lantic.net

* Exchange Rate: We charge R8 / $ regardless of the going rate. That is a set of $10 x R8 = R80
* No points are earned when ordering with us. Points only apply to orders placed online.
* Payment: EFT or we can charge your credit card
* Delivery: We send the designs out by E-mail
* Postage: If you would like the designs on CD we can courier them to you. There is an additional fee for cd's. We also charge additional courier fees.

3. OFFICES
Our offices are in Middelburg, MP.
Office hours are from 8:30 - 13:00, Mondays to Fridays.
Please call before visiting us for an appointment as we are not always in office.

4. FREEBIE CLUB
We have a freebie club that you can join.
There is an annual subscription fee of $10US.
You will receive at least 52 or more freebies throughout the year.
Special discounts and offers will also be made to members throughout the year.
You can use your existing HIA login to sign up for the freebie club.
5. FACEBOOK AND SOCIAL MEDIA
Join our Facebook group and follow us on Instagram for updates on new products and project ideas.
*Facebook: https://www.facebook.com/groups/embroiderywithHatchedinAfrica
*Instagram: Look us up under hia_embroidery